Our website address is: https://firmus.com.ng
1.1.1 Data Protection and Privacy Statement
Firmus is located at
Firmus is steadily carving a niche in the market and building a reputation for prompt, quality financial service under our two sister companies – Firmus Retail Services Limited (“FIRSL”) and Firmus Microfinance Bank (“FirmusMFB”)
Firmus.com.ng uses two types of cookies on this website:
- Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser (at which point they are deleted).
- Persistent or stored cookies that remain permanently on the cookie file of your computer.
Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto an authenticated page, cookies cannot be used to identify who you are.
Cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of your computer.
Cookies will not be used to contact you for marketing purposes other than by means of advertisements offered within this website.
Cookies may be used to record details of pages relating to particular products and services that you have visited on this website. This is to provide firmus.com.ng with generic usage statistics to allow the company to improve this website and to provide you with information that may interest you.
The web browsers of most computers are initially set up to accept cookies. If you prefer, you can set your web browser to disable cookies or to inform you when a website is attempting to add a cookie. You can also delete cookies that have previously been added to your computer’s cookie file.
You can set your browser to disable persistent cookies and/or session cookies but if you disable session cookies, although you will be able to view this website’s unsecured pages, you may not be able to log onto any authenticated pages.
Please visit http://www.allaboutcookies.org/manage-cookies/ to discover how to disable and delete cookies.
We may divulge individual data to any individual performing review, lawful, operational, or different services for us. We will utilize data which does not identify the person for these exercises at whatever point achievable. Data divulged to vendors or contractors for operational purposes may not be re-disclosed to others by such a vendor or contractor. We may reveal individual data when needed to do as such by a court request, or court order. We may divulge individual data as we esteem it proper to secure the wellbeing of our customers or for an investigation identified with open security or to report an action that has all the earmarks of being disregarding law. We may divulge individual data to ensure the security and dependability of this site and to take safety measures against accountability.
1.1.4 Disclosures to Third Parties
Data about you that is accessible to you by means of firmus.com.ng, including your personal data, can become subject to the legal systems and laws in force in the country where the data is held, received or stored by you or us. Such data can become subject to disclosure pursuant to the laws of the country.
We may reveal your name and other personal data and other monetary data about you at the request of regulatory agency or in connection with an examination of us as a bank. This information could be revealed to internal and external attorneys or auditors, and to others whom we are required to make such revelations.
1.1.5 Data Protection on the Internet
At Firmus we utilize encryption innovation to ensure the transmission of data to or from you by means of firmus.com.ng. For security reasons and to protect the security of your information, access to firmus.com.ng is restricted to authorized users only. However, because information about you, your account data and other transactions can be accessed through a public network, the Internet, there can be no guarantee that your account information will remain secure and you accept the risk that unauthorized persons may view such information. If you believe that an unauthorized person has accessed your information, please contact the Bank immediately.
For issues relating to personal data, please contact us via any of the below.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Ways to reach us